Frequently Asked Questions


I need to discuss the terms of my lease, who do I contact?
For specific enquiries about the terms of your lease, please contact us here
Who should I contact about waste collection?
What must I do at the end of my tenancy?
How do I get a parking permit for my street?
I have lost my keys or access fob – what do I do?
How do I set up accounts for gas, water, electricity, telephone, pay TV and broadband?
I understand I’m required to pay council tax, who do I need to contact?