Privacy Policy


Welcome to www.grosvenorlondon.com. This Privacy Policy is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide or Grosvenor Group Limited (GGL) may collect via this site. Please be sure to read this entire Privacy Policy before using or submitting information to this site.

YOUR CONSENT

By using this site you agree with the terms of this Privacy Policy. Whenever you submit information via this site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy. In the event thatGGL transfer the business (in whole or in part) to another entity, you also agree that your data may be transferred to such new entity.

ACTIVE INFORMATION COLLECTION

Like many Websites, this site actively collects information from its visitors by permitting you to communicate directly with us via e-mail and feedback forms. Some of the information that you submit may be personally identifiable information (that is, information that can be uniquely identified with you, such as your full name, address, e-mail address, phone number, and so on).

You will be informed at each information collection point what information is required, and what information is optional.

PASSIVE INFORMATION COLLECTION

As you navigate through a Website, certain information can be passively collected (that is, gathered without your actively providing the information) using various technologies and means, such as Internet Protocol addresses, cookies, Internet tags, and navigational data collection.

This site may use Internet Protocol (IP) addresses. An IP address is a number assigned to your computer by your Internet service provider so you can access the Internet, and is generally considered to be non-personally identifiable information because, in most cases, an IP address is dynamic (changing each time you connect to the Internet) rather than static (unique to a particular user's computer).GGL use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our site, and administer and improve the site.

A "cookie" is a bit of information that a Website sends to your web browser, to helpthe site remember information about you and your preferences. This site uses cookies.

"Session" cookies are temporary bits of information that are erased once you exit your Web browser window or otherwise turn your computer off. Session cookies are used to improve navigation on Websites and to collect aggregate statistical information. This site uses session cookies.

"Persistent" cookies are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g., passwords), helping to determine what areas of the Website visitors find most valuable, and customizing the Web site based on your preferences. This site does not use persistent cookies.
The terms on which cookies are used on this site are set out in the Terms and Conditions section of this site. Please click here for details.

"Internet tags" (also known as single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) are smaller than cookies and tell the Web site server information such as the IP address and browser type related to the visitor's computer. This site does not use Internet tags.

"Navigational data" ("log files", "server logs", and "clickstream" data) are used for system management, to improve the content of the site, market research purposes, and to communicate information to visitors. The information collected for these purposes is the IP address that requested the web page. This site uses navigational data.

USE AND DISCLOSURE OF INFORMATION

Except as otherwise stated,GGL may use your information to improve the content of our site, to customize the site to your preferences, to communicate information to you (if you have requested it), for our marketing and research purposes, and for the purposes specified in this Privacy Policy.

If you provide personally identifiable information to this site,GGL may combine such information with other actively collected information unlessGGL specify otherwise at the point of collection.GGL will take reasonable measures to prevent personally identifiable information from being combined with passively collected information, unless you consent otherwise.

For the purposes set out above,GGL may disclose your information to Grosvenor Group companies around the world both inside and outside the European Economic Area.GGL always demand that those parties to whomGGL transfer data adhere to the same security procedures thatGGL follow ourselves, even if the party is located in a country outside the European Economic Area which by law does not provide the same level of protection as countries within the European Economic Area.

In addition,GGL will make full use of all information acquired through this site that is not in personally identifiable form.

ACCESS AND CORRECTION

To keep your personally identifiable information accurate, current, and complete, please contact us as specified below.GGL will take all reasonable steps to update or correct personally identifiable information in our possession that you have previously submitted via this site.

SECURITY

GGLadhere to security measures to protect your personally identifiable information as you transmit your information from your computer to our site and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, you should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from this site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Moreover, where you use passwords, ID numbers, or other special access features on this site, it is your responsibility to safeguard them.

You acknowledge and agree thatGGL shall not be responsible for any unauthorised use, distribution, damage or destruction of personal data, except to the extentGGL are required to accept such responsibility by the Data Protection Act 1998.

LINKS TO OTHER WEB SITES

This site may contain links or references to other Web sites. If you use such links or references you will leave this site. Please be aware thatGGL do not control other Web sites and that, in any case, this Privacy Policy does not apply to those Web sites.GGL encourage you to read the privacy policy of every Web site you visit.

Contact us if you have any queries about our Privacy Policy, the protection of personal data or wish to update or rectify the personal data thatGGL hold about you.